Published: November 19, 2024
The book in...
One sentence:
An interesting historical look at advertising that seems to be the foundation of most of the modern, post-Ogilvy, understanding of sales.
Five sentences:
This was published in 1923 and Propaganda was published in 1928; it is extremely interesting to juxtapose these two works to see how they fit together. This 'above board' advertising versus the manipulative tactics seen in Bernay's works show an almost idealistic versus real interpretation of how people act, what they want, and what tactics work on them. Most of what is presented is almost naive versus modern standards; information and honesty are portrayed as foundational aspects of advertising whereas we see the total opposite in modern advertising. Much of what is revealed here is better said in Ogilvy's works, although this is interesting for anyone that wants a historical look at how Ogilvy came to his conclusions. Overall I would say that this book could be skipped if you've read Ogilvy and probably some Kennedy as well, but for the curious it is still worthwhile (and it is super short and easy to read at that).
designates my notes. / designates important. / designates very important.
Thoughts
See also:
Exceptional Quotes
The best ads ask no one to buy.
The ads are based entirely on service. They offer wanted information. They
site advantages to users.
Show the bright side, the happy and attractive side, not the dark and
uninviting side of things. Show beauty, not homeliness; health, not sickness.
Don’t show the wrinkles you propose to remove, but the face as it will appear.
Your customers know all about wrinkles.
3. Table of Contents
page 2:
- The time has come when advertising has in some hands reached the status of a
science.
page 11:
- Successful salesmen are rarely good speech makers. They have few oratorical
graces. They are plain and sincere men who know their customers and know their
lines. So it is in ad-writing.
page 13:
-
That is one of the greatest advertising faults. Ad- writers abandon their
parts. They forget they are salesmen and try to be performers. Instead of sales,
they seek applause.
-
Don’t think of people in the mass. That gives you a blurred view. Think of a
typical individual, man or woman, who is likely to want what you sell.
-
Ogilvy said both of these things. Or rather he probably learned them here.
-
Some advertising men go out in person and sell to people before they plan or
write an ad. One of the ablest of them has spent weeks on one article, selling
from house to house. In this way they learn the reactions from different forms
of argument and approach. They learn what possible buyers want and the factors
which don’t appeal. It is quite customary to interview hundreds of possible
customers.
page 15:
page 22:
- Pictures in ordinary advertising may teach little. They probably result from
whims. But pictures in mail order advertising may form half the cost of selling.
page 23:
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Mail order advertising tells a complete story if the purpose is to make an
immediate sale. You see no limitations there on amount of copy.
-
The motto there is, The more you tell the more you sell." And it has never
failed to prove out so in any test we know.
- Use a headline to pull them in. Don’t be clever. Target your people.
page 40:
- An identical offer made in a different way may bring multiplied returns.
page 47:
- In every ad consider only new customers.
page 48:
- Any reader of your ad is interested, else he would not be a reader. You are
dealing with someone willing to listen.
- Outdated. There are no more costly barriers to art, and color.
page 60:
- An article, for instance, may have many uses, one of which is to prevent
disease. Prevention is not a popular subject, however much it should be. People
will do much to cure trouble, but people in general will do little to prevent
it.
page 61:
- A soap may tend to cure eczema. It may at the same time improve the
complexion. The eczema claim may appeal to one in a hundred while the beauty
claims would appeal to nearly all. To even mention the eczema claims might
destroy the beauty claim.
- Loads of work gathering information happens before the advertisement is ever run.
page 88:
- Almost any questions can be answered, cheaply, quickly and finally, by a test
campaign. And that’s the way to answer them – not by arguments around a table.
Go to the court of last resort – the buyers of your product.
- Don’t focus too much on individual dealers. They may get more sales, but those sales may come at the expense of other dealers. You shouldn’t care who sells your product, only that it sells. The favors you may give dealers will likely cost more than they are worth.
- Appear memorable and interesting. Speak in a certain way. Act in a certain way. Your ads should have a character of their own. Then once established, keep it this way. Don’t be ever changing.
page 101:
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To attack a rival is never good advertising.
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Show the bright side, the happy and attractive side, not the dark and
uninviting side of things. Show beauty, not homeliness; health, not sickness.
Don’t show the wrinkles you propose to remove, but the face as it will appear.
Your customers know all about wrinkles.
page 108:
- There is great advantage in a name that tells a story.